Frequently asked questions

Everything you need to know about Loadee
Loadee is a mobile load-matching app for cargo vans, Sprinter vans, and straight and box trucks. It matches carriers with load opportunities based on their vehicles and preferences. Carriers and brokers communicate directly by email about the load.
Loadee is built for owner-operators, carriers, dispatchers, fleet owners, and freight brokers. Carriers set up their vehicles and preferences, while brokers post loads. When there is a potential fit, the carrier and broker communicate directly by email.
Loadee is designed for cargo vans and Sprinter vans, small straight trucks of approximately 10 to 18 feet, and larger straight or box trucks of approximately 20 to 28 feet. Enter your vehicle’s actual cargo dimensions, payload, and equipment so you can check whether a load fits.
Add your vehicle details, current pickup area, pickup radius, preferred destination states, and minimum price. Loadee uses those details to present relevant load opportunities. Review the full load information, including pickup distance, equipment requirements, timing, and rate, before deciding whether to pursue it.
Yes. You can set a pickup radius, choose preferred destination states, and enter a minimum price based on your business. Adjust those preferences when your location or schedule changes. Consider empty miles and the complete trip cost when assessing a rate.
No. Available opportunities vary by location, vehicle, equipment, timing, posted loads, and your preferences. A matching opportunity does not guarantee that a broker will award the load or that a particular rate or income will result.
Loadee is available for Android on Google Play and for iPhone on the Apple App Store. Search for “Loadee” in the store on your device to download the app.
Loadee currently offers a $99 monthly carrier plan with unlimited trucks. The sign-up screen shows the terms that apply to your account, including trial eligibility, billing, renewal, and cancellation details. Review those terms before subscribing.
Yes. Loadee is designed for carriers with one vehicle or a fleet. Add accurate details for each vehicle so you can assess opportunities against the right truck. The advertised carrier plan includes unlimited trucks.
Broker accounts are currently advertised as free. Brokers can post loads for matching carriers to review. Any discussion or agreement about a load takes place directly by email between the broker and carrier. Contact support@loadee.com for broker account details.
Loadee matches carriers with relevant load opportunities. The carrier and broker communicate directly through their own email to discuss the load, negotiate terms, and confirm any booking. Loadee does not conduct those conversations or make the booking decision for either party.
No. Loadee does not provide in-app freight payment. The carrier and broker arrange payment terms directly with each other by email. Confirm the rate and payment terms before taking a load.
Check your vehicle details, current location, availability, pickup radius, destination states, and minimum price. A wider pickup area may show more opportunities but can also increase empty miles. If your settings look right, email support@loadee.com so we can help investigate. Matches still depend on available loads.
Loadee encourages carriers and brokers to work with trusted transportation partners and independently confirm important business details before booking a load. Each party should verify the other party’s identity and contact information, review the load details, and agree on the rate and payment terms directly by email. Loadee helps identify potential matches; carriers and brokers make their own decisions about whom to work with. Our goal is to make relevant opportunities easier to find while supporting clear communication and informed decisions.
Find Loadee on Google Play if you use Android, or on the Apple App Store if you use an iPhone. Download the app, create your account, add your vehicle, and set your pickup area, destination preferences, and minimum price. You can watch the setup video on Loadee’s website or email support@loadee.com for help.